Drobea

We’re here to help.

Quick help for sync, photos, data, and accounts. When contacting us, include your device, app version, and the step that failed. Never send passwords or one-time codes.

Contact support

Email the Drobea team. We usually respond within two business days.

Email support

Photos are missing

Check Photos and Camera permissions in iPhone Settings. Drobea only reads photos you select. Before switching devices, enable photo backup and run a sync.

Sync did not finish

Keep the app open, check your connection, then go to Profile → Sync now. Wardrobe details may be synced even if some photos need another attempt.

Restore your wardrobe

In Profile, choose Restore account, enter the linked email and one-time code. Restoring replaces the local wardrobe on that device.

Export your data

Go to Profile → Export my data to create a ZIP containing wardrobe data, history, and original photos that remain available.

Delete account and data

Go to Profile → Delete account and data. After two confirmation steps, Drobea removes cloud photos, cloud data, the account identity, and personal data on the device.